Job Title: Service Sales Representative
About Us:
Shambaugh & Son L.P., a wholly owned subsidiary of EMCOR Group, Inc., is a construction/engineering firm. We specialize in the Design-Build method of construction resulting in fast-track delivery of the project improvements to our clients as well as traditional plan and spec projects. We are one of the largest specialty contractors in the U.S. and the only one with all eight M.E.P. (Mechanical, Electrical, Process, Automation, Refrigeration, HVAC, Plumbing, and Fire Protection) design and installation capabilities in-house. We perform $1+ billion of construction projects per year with over 3,000 employees throughout 50 states from our home office in Fort Wayne, Indiana.
Our success has been driven by our ability to attract and retain knowledgeable and seasoned professionals to work on the Shambaugh team. As we continue to build on our more than 90 year Shambaugh success story, we are looking to complement our existing experienced project management staff with motivated and talented individuals who are interested in expanding their project management knowledge and gaining valuable work experience.
At Shambaugh we recognize people as our most important resource, and it is our mission to produce the industry’s highest level of quality services, safety and productivity on every project in order to develop repeat customers, maximize return on investment, and provide professional growth opportunities for people in the organization.
Job Summary:
Shambaugh is looking for a Service Sales Representative who will be responsible for working with the Service Team to sell Life Safety Service, Preventative Maintenance, and Quote Service Repairs.
Essential Duties and Responsibilities:
- Generate Sales for Fire Life Safety Service.
- Service includes deficiencies from Inspections, Preventative Maintenance, and Service Repairs. The position does not include Inspection Sales.
- Follow-up on existing Inspection Agreement Customers to verify Preventative Maintenance is being conducted as required.
- Quote deficiencies that are generated from Life Safety Inspections no later than 48 hours after the Inspection has been completed.
- Look at work requested, assemble a material list while onsite, and create a proposal for customer
- Prepare written quotes with scopes detailing services being provided.
- Follow-up with customers in a timely manner to ensure sale is captured.
- Assist customers of the phone with Emergency Situations along with Customer Service for Technical Questions.
- Other duties as assigned.
- Assist Service Manager, Coordinator, and other Sales Personnel as needed.
- Ability to multi-task and handle many projects.
- Flexibility with schedule changes or a daily basis.
- Professional Attire required for position.
- Other duties as assigned.
Qualifications:
- Knowledgeable of NFPA Fire Protection codes.
- Proven record of sales capabilities.
- Experience in Fire Sprinkler Design a plus.
- Life Safety Knowledge preferred with a focus in Sprinkler & Fire Alarm.
- Valid driver’s license and excellent driving record.
- Must be disciplined and self-motivated to work with limited supervision.
- Excellent communicator and have great organizational skills with a positive attitude while being a team player.
- Believe that customer service is the first priority.
- Knowledgeable in computers and common computer software.
- Able to multi-task, manage processes, decision make, and improve processes.
- Flexible with schedule changes or a daily basis.
- Regular and reliable attendance, including the ability to work extended hours and weekends as required
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal process -- it is probably fraudulent.
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.
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