Overview
The field service technician performs different types of support at the customers location, such as troubleshooting, setup, and installation of systems and equipment.
Responsibilities
- Troubleshoot, diagnose, and repair units while in the field.
- Maintain records of service calls, training, and expenses.
- Provide on-call emergency service as required and maintain communication with the department manager while in the field.
- Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
- Perform other duties assigned by the manager.
Qualifications
- High School Diploma or General Education Degree
- Valid Drivers License and be able to pass MVR check
- Valid TDLR Journeymen or Master license
- MUST be able to pass a drug and background screen
- Ability to multitask while staying organized
- Strong verbal and written communications skills
- Positive customer service skills
- Experience in commercial service work
- Experience in lighting a plus!
Pay Range
USD $31.00 - USD $36.00 /Hr.
