ARCTIC AIR SYSTEMS "FOLLOW US TO COMFORT"
arcticairsystems.com
Join Our Team!
WHO ARE WE?
Arctic Air Systems first opened in 1990 and has been a family owned and operated company ever since. This is an organization that thrives on the need for an honest & reliable HVAC company in our local area of Pinellas county. We developed a team of professionals who are safe, personable, family men and women who treat their clients like they want to be treated. Our employees are guided by our missions and goals to ensure we are meeting the needs of our main priority: our customers.
MISSION STATEMENT:
"FOLLOW US TO COMFORT"
Arctic Air Systems is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the QUALITY of service we bring to our customers & accurate KNOWLEDGE of our trade is what makes us true professionals. Above all, we are watchful of our customer's interests and make their concerns the basis of our business.
The Role: SERVICE TECHNICIAN
Diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions.
Responsibilities
- Complete all general HVAC in-home, service calls.
- Establish customer rapport to sell the right products and services.
- Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
- Educate and assist customers in choosing the best finance options and maintenance plans.
- Explain replacement opportunities for aging, inefficient or under-performing systems.
- Understand your service criteria and hold yourself accountable for exceeding revenue goals.
- Show yourself as professional and knowledgeable to win new referrals and repeat business.
- Work along side customer service and dispatch to ensure overall success of the business.
- Maintain a clean, organized job site and well inventoried truck.
- Train and mentor apprentices to ensure quick, accurate repairs and installations.
- Be accurate and timely with invoices, time cards, curbside feedback and option sheets.
Competencies for Success
- Highly knowledgeable of local HVAC codes and ability to make on-the-job applications.
- Develop proven track record in heating and cooling systems including ability to draw simple diagrams, read blue prints and other diagrams.
- Clean, safe driving record.
- Highly organized with exceptional follow-through abilities.
- Strong verbal and written communications.
- High integrity with advanced social skills and ability to make solid connections.
- Strong desire to be a better technician tomorrow than you are today.
Benefits include:
- Paid holidays [NEW YEARS DAY/MEMORIAL DAY/INDEPENDENCE DAY/LABOR DAY/THANKSGIVING DAY/CHRISTMAS DAY]
- Company vehicle
- Health Insurance [FLORIDA BLUE -- EMPLOYER % MATCHED]
- Dental Insurance [HUMANA]
- Vision Insurance [HUMANA]
Experience:
- HVAC service: 2 year (Required)
- Valid Florida drivers license
- Live in Pinellas county
Education:
- High school or equivalent (Preferred)
Job Type: Full-time
Pay: $18.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
- HVAC: 3 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
