Overview
In the role of Fire Alarm Service Technician 3 implies a high level of expertise and proficiency in servicing fire alarm systems. This position involves leading complex service projects, complex fire alarm system programming, providing mentorship to junior technicians, and assuming a more autonomous role in inspecting, repairing, and maintaining fire alarm systems.
Essential Functions and Responsibilities
- ·Lead and oversee comprehensive inspections, advanced testing, and in-depth troubleshooting of fire alarm systems to ensure optimal performance.
- ·Independently diagnose and resolve complex technical issues in fire alarm systems, including interconnected systems and networked fire alarm/mass notification systems.
- ·Manage and maintain detailed records of service activities, including system analyses, recommendations for improvements, and redline drawings for as-built preparation.
- ·Supervise and mentor junior technicians, providing guidance, training, and support in executing service tasks and ensuring quality service delivery.
- ·Participate in project planning, system design, and implementation efforts to enhance fire alarm system functionality and compliance with NFPA 72 and other applicable codes.
- ·Conduct site surveys for fire alarm system upgrades, develop bills of materials, labor projections, and schedules, and perform pre-testing and final acceptance testing with Fire Marshal.
- ·Collaborate with colleagues, building owners, and managers to deliver seamless service, address system deficiencies, and optimize performance.
- ·Stay informed about industry trends, technology advancements, and regulatory changes to uphold compliance and industry standards.
- ·Perform complex programming of various types of fire alarm systems and troubleshoot issues to maintain system functionality.
- ·Demonstrate a commitment to safety, quality service delivery, and customer satisfaction in all service activities.
- ·This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Minimum Qualifications
- ·Minimum of high school degree and seven years of related experience or two years technology degree and five years related experience.
- ·NICET Fire Alarm Systems Level II or pass NICET II exam within 90 days of employment.
Additional Requirements
- Ability to obtain US Clearance, minimum DoD Secret Clearance.
- Position is subject to an additional customer background check.
- This position will require up to 15% travel throughout the United States.
- ·Above average level of attention to detail and professional work ethic.
- ·Commitment to excellence and a high quality of work.
- ·Knowledge of NFPA 72 and OSHA Requirements
- ·Ability to function in a controlled, effective manner under stress.
- ·Strong desire to continuously increase your skill set and take on more responsibility.
- ·Above average communication skills with customers, other field personnel, office staff and sub-contractors.
- ·Excellent decision-making skills.
- ·Strong leadership skills
Physical Requirements
- ·Lift at least 100 pounds at one time and 60 pounds for an extended period.
- ·Relocate a 12-foot stepladder without assistance.
- ·Work at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks, and all types of ladders.
- ·Walk, climb, lift, squat, crawl, kneel, push, pull and reach overhead on a routine and repetitive basis.
- ·Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
- ·May use a standard ladder without exceeding the weight limit while carrying tools.
- ·Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- ·Apply general rules to specific problems to produce answers that make sense.
- ·Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
- ·See details at close range (within a few feet of the observer).
- ·Listen to and understand information and ideas presented through spoken words and sentences.
- ·Work overtime as directed by supervisor.
- ·Must be able to pass a background check.
- ·Must be able to pass random drug screening.
- ·Must have valid driver's license, good driving records to operate a MC Dean vehicle as part of this job requirement.
- ·Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment.
- ·Must have a reliable means of transportation to arrive on job sites which vary based on the customers' locations and schedules
